Contact Us

Foire aux questions

How can I contact Tel-jeunes?

For teens:

  • Call: 1-800-263-2266
  • Text: 514-600-1002
  • Chat: www.teljeunes.com

For parents of teens:

  • Call: 1-800-361-5085
  • Chat: www.teljeunes.com/fr/parents

How can the media contact Tel-jeunes?

Our Strategic Communications, Public and Government Relations Advisor is available to respond to media requests: communications@teljeunes.com

How can I contact the Tel-jeunes team for a general or administrative question?

You can reach the administration at 514-288-1444.

Where can I get Tel-jeunes posters for my school or organization?

Our posters and promotional cards are available for free download here.

What should I do if I can’t reach Tel-jeunes?

Our services are open every day from 8 a.m. to midnight, and we close the waiting line at 11:45 p.m. It’s possible that you may not be able to reach us outside of these hours, or that wait times are longer due to high demand. We do our best to respond to as many people as possible, while taking the time needed for each conversation.If you need immediate help, call 911.

If you or someone you know is in danger, contact the Suicide Prevention Centre at 1-866-APPELLE.

You can also consult our lists of resources for teens and for parents of teens.

I’d like to volunteer at Tel-jeunes.

Thank you for your interest! Unfortunately, we do not offer volunteer opportunities within our organization. Our counsellors are trained professionals in youth support and counselling.

Interested in joining our team? Click here.

Adress
C.P. 186
Succursale Place d'Armes
Montréal (Québec) H2Y 3G7
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For all administrative requests, please fill out the form below and we will contact you as soon as possible.