Supporting teens since 1991
Tel-jeunes is a free, confidential frontline support service for teens aged 12–17 and their parents in Quebec.
Latest News
Eight colleagues take on 800 kilometers in four days and nights—pushing their limits together to support Tel-jeunes and ensure no young person is ever left behind.
Brise-Glace: a field-based strategy to help boys open up about what they’re going through and feel more comfortable asking for help.
100 km of solidarity: discover Jakob’s incredible feat in support of Tel-jeunes.
The team behind every conversation
At Tel-jeunes, counsellors are at the heart of our mission. Trained to support the realities of adolescence, they provide a safe space where teens can speak freely about their concerns, questions, and challenges.
Every conversation is grounded in core values: listening, respect, confidentiality, and non-judgment. Our goal is to help young people better understand what they’re going through and find ways to move forward with confidence.
Our Youth Advisory Commitee
The Youth Advisory Committee helps ensure that our services and content remain relevant and consistent for young people across Quebec. It also serves as a space for dialogue, encouraging youth participation while representing their needs and interests. The committee brings together dynamic and engaged youth, aged 14 to 18, from diverse backgrounds and regions of Quebec.
Our Story
The Beginnings of Tel-jeunes
A Resource Dedicated to Youth
A Resource Dedicated to Youth
A Lasting Impact
Get involved with
Tel-jeunes
FAQ
What services does Tel-jeunes offer?
Tel-jeunes provides professional frontline support for teens aged 12–17 and their parents. We also create content and resources for school staff and youth workers.
What are Tel-jeunes service hours?
Tel-jeunes services for teens and parents are available daily from 8 a.m. to midnight.
Are Tel-jeunes services free?
Yes, Tel-jeunes services are 100% free.
Who are Tel-jeunes counsellors?
Tel-jeunes counsellors are trained professionals in fields such as psychology, counselling, and sexology. What makes Tel-jeunes unique is that our counsellors are not volunteers—they are qualified professionals. Their approach is based on a rigorous clinical process, focused on the needs of young people. Through every intervention, they guide teens in understanding their situation and support them in regaining their sense of agency.
Are conversations with Tel-jeunes confidential?
Yes, all conversations are confidential. However, if a counsellor believes someone is at risk or in danger, they are required to report it to ensure safety.
How is Tel-jeunes funded?
Tel-jeunes is funded through donations to the Tel-jeunes Foundation. Thanks to the generosity of Quebecers, teens have access to a caring and attentive ear every day of the week.
How can I support Tel-jeunes?
You can support Tel-jeunes by making one-time or monthly donations to the Tel-jeunes Foundation. Every dollar helps promote the well-being of Quebec teens!
What topics can teens talk about at Tel-jeunes?
Our team of youth experts welcomes all topics that concern or worry teens. Mental health, relationships (family, friends, or love), and sexuality—everything is welcome at Tel-jeunes!
Are Tel-jeunes services bilingual?
En tout temps, vous pouvez nous contacter enYes, you can contact us at any time in French or English.
Can I contact Tel-jeunes on behalf of someone else?
Our professional counsellors can help you find the right words to support a friend or share relevant resources. However, contacting Tel-jeunes for yourself allows our team to have the right information to provide effective and appropriate support.
